Clinica de Salud del Valle de Salinas, Inc. (“CSVS”), a health care entity servicing Salinas, California and its surrounding areas, fell victim to a cybersecurity attack on or around March 11, 2024. This website notice is intended to provide information about the incident and affected information to individuals for whom CSVS is unable to contact. For more information, click here.

Clínica de Salud del Valle de Salinas, Inc. (“CSVS”), una clínica de salud que presta servicios en Salinas, California y sus áreas alrededores, fue víctima de un ataque cibernético el 11 de marzo de 2024 o alrededor de esa fecha. Este aviso de sitio web tiene como objetivo de proporcionar información sobre el incidente y la información afectada a personas con quienes CSVS no puede contactar. Para obtener más información, haga clic aquí.

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Clinica de Salud del Valle de Salinas (CSVS) logo

Notice of Data Breach

Clinica de Salud del Valle de Salinas, Inc. (“CSVS”) is writing to notify you of a recent data security incident that involved your personal information. This letter constitutes substitute notice to individuals impacted by the incident. This letter informs you of this incident, the steps you can take to help protect your personal information and offers you complimentary credit monitoring and identity protection services.

Who is CSVS? CSVS is a Community Health Center (CHC) and a Federally Qualified Health Center (FQHC) dedicated to providing access to quality comprehensive health care to men, women, and children with an emphasis on farm worker families and the agricultural community. We have multiple locations throughout Monterey County.

What Happened? On or around March 11, 2024, CSVS discovered that it had fallen victim to a cybersecurity attack. CSVS promptly engaged a team of cybersecurity experts to assist it with conducting a forensic investigation to determine whether any data or personal information was compromised by the incident. On or around May 1, 2024, the investigation determined that certain data was accessed or acquired without authorization as a result of this incident. This incident has caused no disruption to the care and services CSVS provides to patients and the community.

What Information Was Involved? The impacted information may have included your name, demographic information, and clinical information (such as diagnoses, conditions, lab results, medications). Our Electronic Health Record (EHR) System was not accessed.

What Are We Doing? As soon as CSVS discovered the incident, it took the steps described above and notified federal law enforcement. CSVS also implemented additional security measures to minimize the risk of a similar incident occurring in the future. CSVS is further notifying you of this event and advising you about steps you can take to help protect your personal information.

CSVS is offering you access to identity protection services through IDX, a data breach and recovery services expert, at no charge. These services include: twelve (12) months of credit and CyberScan monitoring, a $1,000,000 insurance reimbursement policy, and fully managed identity theft recovery services. With this protection, IDX will help you resolve issues if your identity is compromised.

What Can You Do? CSVS recommends that you review the guidance included with this letter about how to protect your personal information. In addition, CSVS recommends enrolling in the complimentary services being offered by IDX to further protect your personal information. To receive credit monitoring services, you must be over the age of eighteen (18) and have established credit in the U.S., have a Social Security number to your name, and have a U.S. residential address associated with your credit file.

To enroll in identity protection services at no charge, please call 1-888-834-8505.

In order for you to receive the identity protection services described above, the enrollment deadline is September 3, 2024. The enrollment requires an internet connection and e-mail account and may not be available to minors under the age of 18 years of age. Please note that when signing up for identity protection services, you may be asked to verify personal information for your own protection to confirm your identity.

For More Information. If you have any questions regarding the incident or would like assistance with enrolling in the services offered, please call 1-888-834-8505 between 6:00 A.M. PDT to 6:00 P.M. PDT, Monday through Friday, excluding holidays.

CSVS appreciates your understanding and deeply regrets any worry or inconvenience that this may cause you.

Steps You Can Take To Help Protect Your Information

Review Your Account Statements and Notify Law Enforcement of Suspicious Activity: As a precautionary measure, we recommend that you remain vigilant by reviewing your account statements and credit reports closely. If you detect any suspicious activity on an account, you should promptly notify the financial institution or company with which the account is maintained. You also should promptly report any fraudulent activity or any suspected incidence of identity theft to proper law enforcement authorities, your state attorney general, and/or the Federal Trade Commission (FTC).

Copy of Credit Report: You may obtain a free copy of your credit report from each of the three major credit reporting agencies once every 12 months by visiting, calling toll-free 1-877-322-8228, or by completing an Annual Credit Report Request Form and mailing it to Annual Credit Report Request Service, P.O. Box 105281, Atlanta, GA 30348. You also can contact one of the following three national credit reporting agencies:


P.O. Box 105851
Atlanta, GA 30348


P.O. Box 9532
Allen, TX 75013


P.O. Box 1000 Chester
PA 19016

Fraud Alert: You may want to consider placing a fraud alert on your credit report. An initial fraud alert is free and will stay on your credit file for at least one year. The alert informs creditors of possible fraudulent activity within your report and requests that the creditor contact you prior to establishing any accounts in your name. To place a fraud alert on your credit report, contact any of the three credit reporting agencies identified above. Additional information is available at

Security Freeze: You have the right to put a security freeze on your credit file for up to one year at no cost. This will prevent new credit from being opened in your name without the use of a PIN number that is issued to you when you initiate the freeze. A security freeze is designed to prevent potential creditors from accessing your credit report without your consent. As a result, using a security freeze may interfere with or delay your ability to obtain credit. You must separately place a security freeze on your credit file with each credit reporting agency. In order to place a security freeze, you may be required to provide the consumer reporting agency with information that identifies you including your full name, Social Security number, date of birth, current and previous addresses, a copy of your state-issued identification card, and a recent utility bill, bank statement or insurance statement.

Additional Free Resources: You can obtain information from the consumer reporting agencies, the FTC, or from your respective state Attorney General about fraud alerts, security freezes, and steps you can take toward preventing identity theft. You may report suspected identity theft to local law enforcement, including to the FTC or to the Attorney General in your state.

Federal Trade Commission

600 Pennsylvania Ave, NW
Washington, DC 20580, and

You also have certain rights under the Fair Credit Reporting Act (FCRA): These rights include to know what is in your file; to dispute incomplete or inaccurate information; to have consumer reporting agencies correct or delete inaccurate, incomplete, or unverifiable information; as well as other rights. For more information about the FCRA, and your rights pursuant to the FCRA, please visit